Our Policies

Returns & Refunds

We stand 100% behind our poultry. We think it is raised and processed right, and we hope you will think so too. We inspect our product many times before offering it to you. If you discover upon opening your product that it is damaged, please contact us within five days of receipt. We will either replace or refund the damaged portion at our discretion.

Delivery Methods and Times

Our products are locally produced and locally sold.  We offer On Farm pickup for all our products. We are open the weekend before Thanksgiving or we make arrangements if you need your order for a different time.  When placing an order, please confirm the time that you need your order – Thanksgiving, Christmas or Other.

Shipping

At this time, we do not ship our products.

Privacy Notice

We are as sensitive as you about the collection of personal information. We only collect and store information for online ordering, and only as you enter it. This includes your account profile information: name, address, telephone number, email address; your credit card information if you choose to pay or reserve online; your account username and password; and your order history.

We do not track your location or your buying preferences. We do not share our mailing list.

We encrypt your information during transactions using SSL software. We transmit your entire credit card number to your credit card company during a transaction; however, we only show the last four digits of your card number during order confirmation, according to standard practice.

Be sure to keep your username and password private, and sign out completely from a shared or public computer.

By visiting www.champeogfarm.com, you accept the practices described in this Privacy Notice.